Basic Wordpress Management

Basic Wordpress Management by ManageWP® Australia is our best value management for those who want to ensure they have maximum security and response that also fits in with their budget.

Typically this will be for personal sites, blogs, marketing sites, small page count business sites

We offer 12 month subscriptions with FREE setup when paid in advance.

We waive the setup fee ($45) for 12 month subscription although you have the option to pay month by month. There is additional available time for other tasks as a benefit of the 12 month option.

We also offer hosting as an option – choose the hosting option at checkout.  Our “safe neighborhood hosting” is dedicated to our management customers thereby reducing risk that you will be sharing with an insecure site.  Our email service is through SendGrid adding additional governance and improving the delivery rate.

 

Updates

Wordpress Core Updates – Weekly
Plugin Updates – Weekly
Theme Updates – Weekly
Test Compatibility
Make Good Incompatibility

Security

Security Scan – Weekly
Integrated Firewall
Blacklist Scan – Weekly
 

Backup

Database Backup – Twice Weekly
File System Backup – Twice Weekly
8 Backups (30 Days) Stored Securely in the Cloud
 

Uptime Monitoring

Proactive Response
Central Monitoring
Historical Performance
Alerts
5 minute Checks

Website Performance

HTML Optimisation
Javascript Minimisation
CSS Minimisation
CDN – Assist with Configuration
SEO and Analytics

Assistance

Dashboard Support Call
Annual – 0.5 Hours pm
Monthly – 0 Hour pm
 

Frequently Asked Questions

What level of SEO do you offer as part of a management plan?

We offer a basic SEO service as part of a plan.

SEO consists of optimising each page for a keyword phrase (if required) and ensuring there are no page issues that would affect rankings and we use the Yoast plugin for this.

We are Yoast SEO Certified specifically for WordPress sites.

This service does not include measurement against competitors or competitor ranking, submissions, off page factors (link building or Social Media), or formal reports.

Google analytics will be integrated into your site and we will assist with setting up an account if you do not have one.

Further assistance may be requested through our assistance service or negotiated based on scope of work.
Steven Irwin from Manage WP Australia successfully completed the Yoast SEO for WP Training course!

Do you provide hosting?

We provide hosting to our management customers if required and you can select the hosting option at checkout.

We can assist you in finding a suitable host and offer a relocation service if required.

Our hosting is sold only to management customers to ensure all hosted sites are secure.  This provides a “good neighborhood” for hosting and minimises the risk of being blacklisted due to the activity of others.

How do I access my Usable Time?

Send a request through your Dashboard and we will respond asap.

You will find a Support Button inside your dashboard that will allow you to connect directly with us.  Alternatively you can also call or email to make sure we received your request or to provide additional details.

If the time you have is insufficient for the proposed task we will provide a quote for the additional time to complete the task.

What happens to unused time at the end of the month?

There are 2 types of usable time; Bonus Usable Time as part of your Management Plan and Assistance time purchased separately.

Any unused Bonus Usable Time is forfeited and the end of the month. This includes Bonus Time as part annual and monthly maintenance plans.

Assistance Time is purchased separately and lasts for 12 months.  You may purchase Assistance Time in increments of 0.5 Hours with discounts for bulk time purchased.

There is usable time in my plan. What can it be used for?

Usable time is available for any task on your site.  Examples of use of your time allocation:

  • Advice on new functionality / selection of plugins
  • Restore of previous backup
  • Assistance with product entries in shopping carts
  • Assistance with images – compression, size, appreance ect.
  • Comment moderation
  • Assistance with development
  • Any legitimate task on your WordPress site
What do I need to provide once I have signed up?

Full admin access to your WordPress Admin to allow plugins to be added – You may create another account for our use or provide your details.

Note that we will be installing plugins, checking and testing plugins, and generally getting your site in order so you will notice changes next time you login.

We will also require your hosting control panel login (cpanel, plesk etc) and an ftp login if different.  This will allow us to edit files, collect stats and error logs, and improve the current functioning of your site.

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