Good Neighborhood Hosting – Safe communities of WordPress sites
WordPress hosting is affected by the hosting neighborhood in which it exists. This is through shared resources resulting in slow performance or sharing with sites that have a bad reputation.
A bad neighborhood equates to shared hosting on server farms with anyone and everyone including those that misbehave. Not all shared hosting is bad as it depends on the resources available and the other customers sharing those resources.
Servers have fixed costs based on the resources they require. The shared hosting business model is high utilisation and high density – the more hosting they can squeeze into the same server the more profitable it is. The attraction for the customer is price, and the sales copy will claim that they are secure and perform regular updates (WordPress core only for managed WordPress hosting). What they don’t advertise is that the other sites on the same server will affect your site.
If a spammer sets up shop next door then your IP address will likely be blacklisted. Same for the mail server. And if sites are not updated regularly (core, plugins, themes) they will be exploited by hackers also attracting a blacklist from Google. The way to ensure your site is safe from others is to be on a server where every site is fully maintained (all updates, not just WordPress) and any spamming or Malware is quickly detected and eliminated or the user evicted before the neighbors are affected?
A recent customer utilising our WordPress Assistance was suffering lots of small issues with their installation. They had recently moved hosts to escape from a server that was regularly blacklisted with unresponsive support. Their new host promised that their business grade hosting was secure and well supported due to their size and that they would even migrate the site for free. The migration did not go well and a recent check of the mail hosting and hosting IP addresses found both to be blacklisted. They could not receive emails from their web site most likely because of the blacklist and the hosting company is scratching their head. How much is this costing their business and reputation? Was it worth the savings? Unfortunately we will never know.
We offer “good neighborhood” hosting on our own server where every site is under management.
- All updates are carried out within a contracted time and any issues resolved.
- All sites are regularly scanned for malware and backed up before each update and the backup stored off site.
- Uptime is monitored and all backend activity monitored and reported.
- We also install a firewall to stop attacks before they start and throttle visitors who are behaving in a suspicious way.
- Our outgoing mail is piped through a server provider that measures activity and provides proactive reputation reporting and disciplinary action against spammers ensuring your email will not be blacklisted and will always get through.
- Residents in our safe neighborhood have more time to concentrate on their business rather than tinkering with WordPress.
- Reports of all activity are available through the Account Login
In summary, our WordPress Managed Hosting neighborhood is safe, friendly, spacious, and never congested. Our tenants tend to be long term because they enjoy the security and personal service of our safe neighborhood hosting.
If you are concerned that your business is being affected by other sites on your shared server please contact us to for a review of your current hosting and site. We won’t provide high pressure sales tactics or put you on some list. Our passion is to provide an environment and system that ensures your business is safe and secure and allows you to do what you do best rather than wasting time tracking down problems with hosting or WordPress or missing emails.
Our hosting is only available to our Management Customers.
We look forward to seeing you in our safe neighborhood!
Frequently Asked Questions
We provide hosting to our management customers if required and you can select the hosting option at checkout.
We can assist you in finding a suitable host and offer a relocation service if required.
Our hosting is sold only to management customers to ensure all hosted sites are secure. This provides a “good neighborhood” for hosting and minimises the risk of being blacklisted due to the activity of others.
A. We are a small business based in Australia providing Telecommunications, IT, and Web services. We have been in business since 2000 and in that time have seen the introduction and growth of WordPress. In our day to day support business we have seen the take up of WordPress as the CMS of choice accelerate rapidly. Wordpress is incredibly flexible and allows people with little coding knowledge build impressive web sites. At the same time, the popularity of WordPress has meant that the dark side of the internet has taken interest in exploiting WordPress sites through WordPress core code, themes, and plugins. Regular updates are mostly in response to exploits and WordPress updates tend to ripple through all the plugins and themes as the developers catch up.
To cut short the story, unless WordPress sites are kept up to date they will be hacked. This might not be obvious as they may be using your server resources to spam email the internet or offer pirate downloads etc. Your web site may be involved in attacks on other web sites and servers without your knowledge.
We decided to offer a service to our customers to take on the regular updates and development tasks that were quickly overwhelming them and their business. We also found that many hosting providers were putting our customer sites at risk by not insisting that other sites sharing the same resources (server, IP address) were kept updated so we setup our own managed hosting with the goal of ensuring our customers web sites and data were safe.
We are dedicated, knowledgeable, and ready to provide a service to you. Please contact us to discuss your unique requirements without any obligation.