We put major resources into design and building your site which we hope to recoup over a 24 month contract. To be honest, we never recoup the web development but we make up for that through having a Management customer and an ongoing relationship.
Sometimes things don’t work out as planned and we understand you may need to cancel before the term is up.
We require 30 days notice for cancellation.
We require 40% of the remaining contract price at cancellation. Others charge 100% so we believe this is fair and enables us to keep operating when someone cancels through no fault of our own.
You will receive a backup of your site with admin login on receipt of the cancellation fee.
We would rather work with you to address the problem so please call us to discuss. We are here to help you succeed and you may be surprised in the ways we can assist you.